Firstech recommends MECP certified technicians. For more information on retailers, please contact us at, or find an authorized retailer near you by using our Dealer Locator.įirstech does not share responsibility for damage caused by faulty or improper installation by authorized or unauthorized dealers. This includes, but is not limited to, Firstech products sold on, , and. Thus, products not sold nor installed by an “Authorized Dealer” are not covered by this warranty. “Authorized Retailer” is defined by Firstech as a company who qualifies to purchase Firstech’s products directly from Firstech, LLC., or one of its approved distributors. Additionally, please read the following Warranty Terms and Conditions so that you can understand the terms, requirements, and restrictions of Firstech’s warranty on DroneMobile products and services.įirstech’s warranty policies only apply to products purchased and installed by an Authorized DroneMobile Retailer. In order to make sure your DroneMobile purchase is protected under warranty, please fill out the following registration form within the first 10 days of your purchase. The following contents define Firstech’s warranty policies for all DroneMobile products. It is Firstech’s mission to bring to market the best products and the best customer service, which includes protecting your purchase. Thank you for purchasing a DroneMobile system. Hope this helps anyone planning to have smart start installed.REGISTER YOUR DRONEMOBILE PRODUCTS FOR WARRANTY The cherry on top was that Dronemobile offers one month free on the smartstart app. And the nice thing is I can check on my phone, status of the car, if it's locked/unlocked, or if the engine is running. It's quite a bit of fun to be able to start the beast up from wherever I want, and its nice that it gives you feedback about the success/failure of the remote start. Took the FJ again the next morning, and three hours later, they call me and sure enough, everything is working fine. The install guy, said that since my FJ is a 2010, it is a transition year, and the wiring was like a 2009, which I don't think is true, but anyhow. I don't want to leave a spare key in my car, to make it easier on any wannabe car burglars. They suggested that I give them the valet key, so they can use it to trick the ECU, but I refused that. Asked them if they had installed the bypass module, and they confirmed in the affirmative. they could get the remotes to lock/unlock the car but not to remote start. After 4 hours of them working at the car, no results. I was a little disappointed the first day. Decided to go with the additional remotes, so that when the novelty of starting the car with my phone wears off, I can still use the remote. I took the FJ to the local audioshop here in Staten Island, and they quoted $475 for the hardware + install, and $525 if I wanted 2 remotes, in addition to the phone smartstart. The premium plans are $109 for Viper and $119 for Drone, although Viper does seem to offer more features with it's premium plan. While the Drone basic plan is $49/month, Viper's is $69. I can simply purchase the services online.Ģ The basic plan on both DroneMobile and Viper SmartStart are pretty comparable in features offered. Should I decide in the future that I would like to add on features, like geofencing etc, I wouldn't need to take the FJ back to the shop. There is a bunch of brands available, Viper being the most popular, but as it turns out most of them are owned by two parent companies, either Directed Electronics or Compustar.Īfter browsing through the forums, the impression that I got was that after sales services seem to be pretty awful with Directed, and a hit or a miss with Compustar.Īlso, you may be able to buy the units cheaper on Amazon/eBay etc, but will not be warrantied by either company, unless purchased from AND installed by a preferred dealer.Īfter checking out some local stores including BestBuy and PC Richards, I decided to go with DroneMobile/Compustar.ĭecided in favor of this for the following reasons:ġ DroneMobile has one module that has both remote start and GPS capabilities. I wanted one of the fancy remote starts that work with smart phones. Wanted to share my experience with remote start installation.
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